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It’s not just the new products making news at In-Cosmetics. Leading suppliers have their own ideas about what it takes to make a successful personal care formula.
June 1, 2015
By: TOM BRANNA
Editor
They are the shows before the show and the shows within the show. Prior to and during In-Cosmetics, beauty industry suppliers take their customers on tours of what’s happening in their labs, how these ingredients translate into new products and why consumers will crave them. Now more than ever, suppliers must assume many roles when it comes time for a new product rollout. For example, BASF may be the world’s biggest chemical producer, but it operates as a B-to-B-to-C entity; with the consumer playing the most critical role in new ingredient rollouts and product development, according to company executives. “People’s sensory experiences trigger deep-seated emotional responses,” noted Jan-Peter Sander. “We have more than 1,000 ingredients for personal care, but we don’t just develop products; we help customers develop concepts.” To help understand the consumer, BASF commissioned TNS to get answers to questions like: Why do consumers choose products in the first place? What sways them to make repeat purchases? And what how does growing up input choices later in life? “Great brands appeal to all five senses,” said Bettina Jaekworth. “We combine scientific excellence with market empathy. Our target is the consumers’ world and to figure out what they want.” She noted that BASF is well known for measuring touch but more recently has broadened its analysis to include sight, sound and smell. “If a product appeals to the senses, then the decision to buy has been made,” Jaekworth concluded. Looking further into this phenomenon, BASF discovered six archetypes that provide valuable clues about which multisensory experiences are right for a give target group. These archetypes are: creative, energetic, perfect, professional, protected and authentic. From there, company researchers develop ingredients that outperform the market to help create successful brands, according to BASF executives. Jaekworth explained how the identification of archetypes helps BASF understand the needs of the consumer. For example, those who fall into the energetic archetype have a strong, bold, lively personality. They are bursting with life, confident and uninhibited. They want brands that are up-to-date, youthful and innovative. Products must be long-lasting and provide noticeable effectiveness. Rheology should be gel-like or runny and packaging should afford a good grip, with images, not text, illustrating benefits. Scientific Excellence BASF has the systems in place to measure the sensory impact that products have on consumers, according to Ulrich Issberner. For example, to measure joy of use, BASF uses facial expression analysis and human voice pattern analysis. To objectively assess emotion, the company employs electromyograms to record facial muscle activity to accurately measure like and dislike. Similarly, electrodermal activity is measured to gauge a subject’s level of arousal, interest and excitement. These measurements enable BASF to create products such as Fire & Ice Gripstick, a UV stick designed to appeal to consumers who can be grouped in the Energetic Archetype. The SPF formula, said to be ideal for those with an athletic-outdoor lifestyle, quickly delivers easy-to-apply sun protection, Issberner explained. For consumers who fall into the Perfect Archetype segment, BASF offers the Luxurious Legs Smoothing & Soothing Radiant Leg Lotion. And for those who fit the Protected Archetype, there’s The Caring Touch Active Foam after-sun mousse-to-lotion. “Altogether, we’ve created 18 formulas for the six archetypes,” said Issberner. Tony Jaillot reviewed some of the newest ingredients from BASF. They include Cosmedia Ace, a multifunctional liquid polymer dispersion for emulsions; Emulgade Sucro Plus, a natural emulsifier with an improved skin sensory profile; CollRepair DG, which reportedly reverses 20 years of glycation in four months; Dermawhite WF, a skin-whitening material derived from three flowers: Saxifragra sarmentosa, psidium guajava and carica papaya. The material inhibits 90% of melanine synthesis and is more than three times more effective than kojic acid, according to Jaillot. Looking ahead, Jaillot unveiled Ancient Wisdoms, BASF 2016 trend, which will signal a resurgence of metallic shades such as gold, bronze and platinum. The company offers a palette of shades such as Chione Crisp Gold and Flamenco Silk Gold. The newest offering is Chione Celestial Gold, which is billed as a unique shade of luminous white gold. Suggested use levels run from 0.3% in serum, oil and lipgloss to 10% in eyeshadow and blush. Once In-Cosmetics got underway, visitors to the BASF stand could watch a variety of 3D movies that demonstrated how the company uses its ingredients to appeal to all senses. Cheers to a New Surfactant Prior to In-Cosmetics, Clariant took its guests far from the madding show floor and treated them to a variety of mixed drinks; all to underscore the benefits of its GlucoTain surfactants, which debuted late last year. This sugar-based and sulfate-free surfactant range enables formulators to achieve mild and natural skin and hair care products that clean and indulge the senses, according to Clariant. GlucoTain glucose and natural oil-based surfactants are said to be kind to skin and hair proteins, and lipid layer. At the same time they offer good thickening and high compatibility with a wide range of ingredients, fragrances, oils and other actives. All GlucoTain surfactants are readily biodegradable and free of Aquatox labeling. “GlucoTain is one of our most exciting launches,” insisted Nikolas Lasbistes, global technical marketing manager. “It will revolutionize the way we think about surfactants.” That’s due, in part, because formulators can choose what they need from a variety of four products to remove the compromises usually faced between developing a harsh product that cleans, or one that is mild but not as good at performing on the cleaning front. The GlucoTain variants, Clear, Clean, Flex and Care, enable formulators to create products with:
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